We are excited to partner with the best brands from around the world and are committed to making the brand - retailer - customer relationship a great one.
We only represent brands that are truly impressive. A part of our onboarding process is thorough research, in person meetings and sample inspections. All of us at Certified Horology are passionate about watches, and you can tell.
Gone are the days of paper invoices and slow, insecure shipping. We use modern software to take payment, track shipments and keep you up to date. No more wondering when your stock will arrive.
Storytelling and product knowledge is at the heart of a great retail experience. We provide ongoing training and development for retail staff to make sure they are up to speed and comfortable with what they are selling.
Switzerland being in the opposite timezone can make it difficult to ask questions and get support quickly. Our local team is here to support your sales staff and management with any questions they have about the product. We are just a call or a text away.
All servicing and repairs are handled by us. Certified local watchmakers are used if possible or if needed, we handle all logistics and communication with the brand to have the watch repaired.
Retail is all about relationships. Our teams have worked in the industry for a long time and understand the importance of of clear communication and transparency. As one of our retailers, you will have access to an account manager seven days a week.
"We're like the hands of a clock...chasing and escaping each other, losing and finding each other, around and around, again and again, joined way down at the root, no matter how far apart"
Are you a retailer interested in stocking one of our brands? Or a Brand that want's to explore our growing market? Get in touch and let's make it happen.